FAQ

FAQ

Do you test on animals? Are your products Cruelty Free?

Animal testing of cosmetic products and cosmetic ingredients is banned in the UK and EU. Selling cosmetic products tested on animals or containing ingredients tested on animals is also banned. Article 20 of the UK and EU Cosmetics Regulations is very clear and states that 'cruelty free' and 'not tested on animals' claims are only allowed when companies can demonstrate that no animal testing has ever happened in the past. While animal testing has been banned in the EU for cosmetic products in 2004 and for ingredients in 2009, and this ban has been replicated under the UK Cosmetics Regulation, cosmetic ingredients are likely to have been tested on animals at some point in the past.

Therefore, making those statements are no more than claiming compliance with legal requirements (much the same as claiming that a product doesn’t contain any illegal ingredients).

Is the Pelham Matrix production facility certified?

Pelham manufacturing facility is certified for compliance to ISO 22716:2007 Cosmetics – Good Manufacturing Practices (GMP) Guidelines

Will I receive a PIF (Product Information File)?

Yes, PIF’s will be provided upon order completion for all products. This will be held by both Pelham and the Responsible Person.

Do I need an RP (Responsible Person)?

Only cosmetic products with a designated Responsible Person (RP) can be placed on the market. The RP is the one that must ensure all the relevant obligations set out in the UK and EU Cosmetics Regulations are met, if cosmetics are sold in the GB market or the EU/NI markets respectively.

The RP may be an individual (a natural person) or a company (a legal person), must be located in GB (for cosmetics sold in the GB market) or within the EU/EEA or NI (for cosmetics sold in the EU and NI markets) and should have access to the Product Information File (PIF). The name and address of the RP is required on the product packaging.

The Responsible Person may be:

  • the manufacturer or a brand owner marketing a cosmetic product under their name or trademark; or
  • the importer who is importing a cosmetic product from outside GB or the EU (depending on which Regulation applies); or
  • a person or a company established within GB or the Community mandated to act as the RP by the manufacturer/brand owner/importer. In this situation, a mandate should exist and there should be acceptance from the designated person in writing.

 

Will I get a CPSR (Cosmetic Product Safety Report)?

Yes all customers will get their own CPSR with their brand name on for each product they purchase from Pelham Matrix.

Do I need to pay for product testing?

All products have undergone mandatory testing to be market ready. Any additional optional testing can be discussed and fees for this advised.

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