No, our 1000 MOQ is set for each individual product that you order. We’re not currently able to reduce this.

Animal testing of cosmetic products and cosmetic ingredients is banned in the UK and EU. Selling cosmetic products tested on animals or containing ingredients tested on animals is also banned. Article 20 of the UK and EU Cosmetics Regulations is very clear and states that 'cruelty free' and 'not tested on animals' claims are only allowed when companies can demonstrate that no animal testing has ever happened in the past. While animal testing has been banned in the EU for cosmetic products in 2004 and for ingredients in 2009, and this ban has been replicated under the UK Cosmetics Regulation, cosmetic ingredients are likely to have been tested on animals at some point in the past.

Therefore, making those statements are no more than claiming compliance with legal requirements (much the same as claiming that a product doesn’t contain any illegal ingredients).

We would not recommend using fragrance alongside sun filters.

If a person normally gets sunburn in 5 minutes from UVB exposure, a properly applied SPF 30 product would prevent them from burning for 150 minutes, whereas a properly applied SPF 50 product would prevent them from burning for 250 minutes.

The ISO 24444:2019 test for determining the SPF value of a product involves applying 2 mg per cm2 of the test product to the skin. In general, consumers tend not to apply the correct amount of product when using make up and moisturisers with SPF protection.

Broad spectrum protection means that the product is proven to provide protection to both UVA & UVB radiation. This is indicated on pack in the UK and EU by displaying the UVA logo. To achieve UVA logo status, the product must offer at least one-third of the SPF protection factor in the UVA spectrum: e.g. a product with SPF 30 protection must provide at least SPF 10 protection in the UVA wavelength spectrum.

Chemical sunscreens work by absorbing the energy of UV radiation into the electron orbitals of their molecular structure and emitting a small amount of heat energy .Mineral sunscreens act as physical barriers to prevent UV radiation from hitting the skin.

UVA (Ultraviolet A) is a long wavelength ultraviolet radiation (320 - 400 nm) and is associated with photoaging of the skin. UVB (Ultraviolet B) is a short wavelength ultraviolet radiation (260 - 320 nm) and is associated with skin burning.

SPF stands for Sun Protection Factor. The number refers to how much protection from sunburn (erythema) you are getting from the sunscreen when exposed to UVB ultraviolet radiation. As an example, if a person normally gets sunburn in 5 minutes from UVB exposure, a sun protection product that stops them from burning for 75 minutes ( 15 times longer) would be classified as SPF 15.

All samples are chargeable, but redeemable against a bulk order. You can order samples here.

Our MOQ is just 1000 units. However, this will increase if you choose special packaging decoration options such as silk screen printing or foiling. MOQs will also increase if you require custom formulation or fragrance.

Our lead time is 8 weeks from signed off artwork.

Yes, as long as there is sufficient access and they will accept palletised goods.

We dispatch via a pallet network so are unable to provide tracking numbers.

All orders will arrive boxed in standard outers and on wrapped pallets. Delivery addresses need to have access for delivery vehicles and in the event that we are unable to deliver there will be a surcharge.

Pelham manufacturing facility is certified for compliance to ISO 22716:2007 Cosmetics – Good Manufacturing Practices (GMP) Guidelines

Yes, PIF’s will be provided upon order completion for all products. This will be held by both Pelham and the Responsible Person.

Only cosmetic products with a designated Responsible Person (RP) can be placed on the market. The RP is the one that must ensure all the relevant obligations set out in the UK and EU Cosmetics Regulations are met, if cosmetics are sold in the GB market or the EU/NI markets respectively.

The RP may be an individual (a natural person) or a company (a legal person), must be located in GB (for cosmetics sold in the GB market) or within the EU/EEA or NI (for cosmetics sold in the EU and NI markets) and should have access to the Product Information File (PIF). The name and address of the RP is required on the product packaging.

The Responsible Person may be:

• the manufacturer or a brand owner marketing a cosmetic product under their name or trademark; or
• the importer who is importing a cosmetic product from outside GB or the EU (depending on which Regulation applies); or
• a person or a company established within GB or the Community mandated to act as the RP by the manufacturer/brand owner/importer. In this situation, a mandate should exist and there should be acceptance from the designated person in writing.

Yes all customers will get their own CPSR with their brand name on for each product they purchase from Pelham Matrix.

All products have undergone mandatory testing to be market ready. Any additional optional testing can be discussed and fees for this advised.